Job Openings



The Executive Director is ultimately responsible for the overall management of the agency and all aspects of the agency’s operations.  This primarily involves the supervision and coordination of a volunteer service program which provides CASA services to abused and neglected children.  Key responsibilities include, but are not restricted to:  1) Resource development and maintenance, 2) Agency and program planning, 3) Community and public relations, 4) Personnel management, 5) Agency liaison to the Board of Directors, and 6) Fiscal management.


  1. Research and prepare grant proposals and other funding applications.
  2. Maintain and grow donor base for both monetary and non-monetary resources.
  3. Maintain and donor tracking system.
  4. Work with Board in any fund-raising events or activities.



  1. Meet regularly with program staff:  a) to determine and discuss any problems or plans involving volunteers, (recruitment, training, screening, and supervision).  Court staff, agency personnel, agency operations: b) be kept informed of all relevant activities of the agency.
  2. Assure all necessary forms are filed with the appropriate agency for all necessary permits, memberships, licenses, etc.
  3. Prepare quarterly program reports.
  4. Keep Juvenile Court and other Child Welfare agencies apprised of agency directives and activities.
  5. Oversee agency and program compliance with established policies and procedures.


  1. Maintain and enhance tracking systems for both volunteer and caseload files.
  2. Develop and initiate time-oriented strategic plans to establish agency goals (e.g., 1-year, 5-year, 10-year plans).
  3. Review program/agency progress and compare to goals and objectives.
  4. Assure agency compliance with National and State CASA standards.
  5. Attend and work with National and State CASA programs through conferences and meetings.


  1. Coordinate public relations with the purpose of recruiting volunteers and increasing public awareness of the CASA program and its goals and activities.
  2. Develop and maintain relationships with all appropriate groups, agencies, and organizations, and any and all other child advocacy agencies and community service organizations including (but not limited to):
  3. Tennessee Commission on Children and Youth
  4. Tennessee Department of Children’s Services
  5. Tennessee Department of Finance and Administration
  6. TN CASA
  7. National CASA
  8. United Way Agencies
  9. Oversee release of press packets and news releases, and follow-up of any media coverage.
  10. Approve all written public relations material printed by the agency.
  11. Be available for public speaking engagements.


  1. Hire and supervise administrative and management staff.
  2. Write and revise, as necessary, the job descriptions for all staff (except executive director) within the agency.
  3. Prepare yearly performance evaluations (oral and written) for all administrative and management staff.
  4. Staff development.


  1. Prepare Agenda for Board meetings and attend all meetings.
  2. Oversee implementation of all Board directives, policies, and procedures.
  3. Serve as liaison between Board and agency staff.
  4. Keep Board apprised of agency operations, changes, and problems.
  5. Monitor Board/Committee activities and attend Committee meetings.


  1. Manage day-to-day fiscal operations.
  2. Submit monthly, quarterly and annual financial reports to grantors (as required).
  3. Review and approve all monthly and quarterly reports and documentation to substantiate those reports.
  4. Submit bills and expenditures to the treasurer for reimbursement and accounting.
  5. Assist in developing agency annual budget.


Master’s or Bachelor’s degree in Business preferred with minimum of 3 years related experience in administration of volunteer, non-profit, or public service agency.  Candidates will demonstrate strong skills in grant writing, fiscal management, resource development and maintenance, agency and program planning, and public relations.  Previous experience working with volunteers and knowledge and understanding of child abuse and neglect, families in crisis, and other social services skills are given priority.